Because MarketEye does not currently have a self-serve member portal, all cancellation requests must be submitted by email. The process is straightforward and takes less than a minute.
Email us at [email protected] from the address associated with your MarketEye membership.
Our team will confirm your cancellation by reply email within 14 business days. This confirmation is your record that the cancellation has been processed — please keep it.
If you do not receive a reply within 14 business days, follow up at [email protected] to ensure your request was received.
Once cancelled, no further charges will be made. Your access to MarketEye's Slack and ClickUp spaces remains active through the end of your current 90-day billing period, after which you will be removed from both platforms.
Cancellation requests must be received and confirmed before your next renewal date to avoid being charged for the following quarter. Charges that have already been processed cannot be refunded.
Your membership renews every 90 days from the date your first quarterly payment was processed. If you are unsure of your next renewal date, email [email protected] and we will confirm it for you.
You are welcome to re-enroll at any time at the then-current membership rate — no additional trial fee is required to rejoin. Prior membership history does not carry over.
If you have any questions about your cancellation, billing, or access, contact us directly:
Email: [email protected]
Company: MarketEye, LLC