This Refund Policy applies to all purchases made through MarketEye, LLC, including the initial enrollment fee and all recurring membership charges. By completing a purchase you acknowledge that you have read and agree to the terms below.
The $28 trial charge is non-refundable. This charge grants immediate access to MarketEye's onboarding resources, community spaces (Slack and ClickUp), and scheduled training content for a 28-day trial period.
Because access is delivered digitally and made available immediately upon payment, we are unable to issue refunds on this charge once the transaction has been processed.
Quarterly membership charges are non-refundable. Each payment covers a full 90-day access period that begins on the date of the charge.
Membership benefits — including live trading sessions, mentorship access, community engagement, and educational materials — are made available continuously throughout the billing period. Because the service is rendered on an ongoing basis, partial refunds for unused portions of a billing period are not offered.
If you wish to avoid being charged for the next quarter, you must cancel before your renewal date. See our Cancellation Instructions for details.
We will review and correct the following situations on a case-by-case basis:
To request a review, contact us at [email protected] within 7 days of the charge in question. Include your full name, the email address associated with your account, the charge date, and a brief description of the issue.
Initiating a chargeback or payment dispute without first contacting us is a violation of these terms. If a chargeback is filed, your access to all MarketEye platforms and community spaces will be suspended immediately pending resolution. We encourage you to reach out to [email protected] before disputing any charge — we are committed to resolving legitimate issues fairly and promptly.
Questions about this policy or a specific charge should be directed to:
Email: [email protected]
Company: MarketEye, LLC